Increasing Access to Heart Failure Education in British Columbia: A Provincial Patient and Family Video Project

May 23, 2025 from 11:00am EDT to 11:30am EDT

In British Columbia (B.C.), there is a need for standardized, up-to-date, evidence-based, and accessible heart failure (HF) patient education. A provincial initiative is currently underway to create educational videos for all patients with HF and their families/caregiver(s). The goal is to provide access to high quality education for patients who are enrolled, or waiting to be enrolled, in a specialized heart function clinic or do not have access to multidisciplinary heart failure care. 

With leadership from Cardiac Services B.C. (CSBC), a provincial team of multidisciplinary HF clinicians collaborated to develop eight 10-minute videos that cover the fundamentals of heart failure education. Using the framework for engagement developed by the International Association for Public Participation 2 (IAP2), five people with lived experience provided input on content and co-starred in each video with clinicians. Health literacy experts reviewed the content to ensure it is easy to understand and actionable. Indigenous partners reviewed the content for cultural safety and alignment with Indigenous-specific anti-racism principles. 

The creation of this provincial video series is an example of innovation to improve access to evidence-based HF education that supports self-care and self-advocacy outside the clinic setting for patients and their families/caregiver(s). Sharing lessons learned and discussing the various barriers to overcome will prove valuable for other teams. Consultation with Indigenous partners and people with lived experience in this provincial project will hopefully lead the way to more opportunities for collaboration.

Speakers / Panelists