Increasing Access to Heart Failure Education in British Columbia: A Provincial Patient and Family Video Project
May 23, 2025 from 11:00am EDT to 11:30am EDT
In British Columbia (B.C.), there is a need for standardized, up-to-date, evidence-based, and accessible heart failure (HF) patient education. A provincial initiative is currently underway to create educational videos for all patients with HF and their families/caregiver(s). The goal is to provide access to high quality education for patients who are enrolled, or waiting to be enrolled, in a specialized heart function clinic or do not have access to multidisciplinary heart failure care.
With leadership from Cardiac Services B.C. (CSBC), a provincial team of multidisciplinary HF clinicians collaborated to develop eight 10-minute videos that cover the fundamentals of heart failure education. Using the framework for engagement developed by the International Association for Public Participation 2 (IAP2), five people with lived experience provided input on content and co-starred in each video with clinicians. Health literacy experts reviewed the content to ensure it is easy to understand and actionable. Indigenous partners reviewed the content for cultural safety and alignment with Indigenous-specific anti-racism principles.
The creation of this provincial video series is an example of innovation to improve access to evidence-based HF education that supports self-care and self-advocacy outside the clinic setting for patients and their families/caregiver(s). Sharing lessons learned and discussing the various barriers to overcome will prove valuable for other teams. Consultation with Indigenous partners and people with lived experience in this provincial project will hopefully lead the way to more opportunities for collaboration.
Speakers / Panelists
Valerie Barrette RN, MScN
Valerie Barrette
Valerie Barrette RN, MScN
Valerie Barrette is a Clinical Nurse Specialist under the Quality, Research and Integrated Care portfolio at Cardiac Services BC (CSBC). She is the provincial clinical lead for CSBC’s Heart Failure and Chronic Cardiovascular Disease Population Group.
Born and raised in Quebec, Valerie completed a Bachelor of Sciences in Nursing at McGill University in 2005, and a Master’s in Nursing Sciences with a complementary diploma as a cardiology Nurse Practitioner at the University of Montreal in 2010. She then worked as a nurse practitioner on the cardiac surgery unit of the University of Montreal Health Centre. In 2017, after moving to British Columbia, she briefly worked as a registered nurse at a Heart Function clinic and in a Cardiac Rehabilitation program, prior to her current role at CSBC. Valerie is passionate about quality improvement initiatives with a focus on heart failure care and cardiac rehabilitation.
Outside of work, Valerie is at her happiest exploring the forests and mountains of Squamish with her family.
Kirsten Redman is the Interim Clinical Nurse Specialist for the Vancouver Regional Heart Failure Program and the St. Paul’s Hospital Cardiac Rehab program. She holds a Master of Science in Nursing from the UBC School of Nursing. She brings over 20 years of clinical experience in a variety of settings with a professional focus on cardiology and clinical education. Kirsten has held previous CNS roles in long-term care and has extensive experience as a cardiology nurse educator at St. Paul’s Hospital. Her work is grounded in a passion for knowledge translation, evidence-based practice, and quality improvement. She is especially committed to empowering patients through education and championing thoughtful approaches to clinical evaluation and system-level change.